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Home page > Business introduction > High-added value service > 168 telephone information services |
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| Beijing Telecom 168 telephone information services |
Beijing Telecom 168 telephone information service is designed to offer high quality information service and various voice information services to customers. 168 telephone information service is easy, useful and quick to use and offers services24 hours a day. The users can dial 168 to find out all needed information. Currently, Beijing Telecom's 168 system platform has connected with the telephone information center platform and opened more than 500 of 168 programs with the unified information code. With the 168 system, CTID can offers traditional useful and recreational services, small sum collection and corporate customer services for the governmental agencies, companies and institutional units and individuals.
CTID is exclusively authorized by Beijing Telecom of China Telecom to carry out the telephone information services. For more information please dial 58511111 ext 2. |
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16810168 telephone QQ |
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CTID is responsible for the running of "telephone QQ" of Beijing Telecom, which is coded 16810168. Dialing the 16810168 with fixed line, PHS or mobile phone, the users can enjoy the "telephone QQ" services and the membership service after inputting one's sex and birth date to get a member code. This service is designed on the basis of the 168 voice information service platform and offers different communication modes such as one-to-one call, multi-party call and self-established conference room. At the same time, CTID also offers ten-plus functions to meet different requirements of users with the telephone QQ such as message receiving and sending, message reply, forward and inquiry, friend list setting up, friend status checking and song on-demand. The user is charged by the local call fee for this service.
Telephone QQ offers new communication modes and new exchange platform for users. |
| Inquiry telephone: 58511111 ext. 2 |
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16812114 corporate client service center introduction |
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Beijing Telephone 16812114-**** Corporate Client Service System is a value-added service designed for various companies and institutional units, which integrates the function of 168 intelligent telephone network. By dialing the phone number, the users can get the products, sales and service information of the company and directly communicate with the company by pressing the phone call extension number.
Business characteristics
Corporate switchboard number: one number can replace all of the phone numbers and the user will be freed from the worry of losing customers by changing the original number with this service.
Corporate on-duty hotline: this service addresses the difficult of business discontinuity caused by company address changing or office telephone number changing. The company's customer service center will be maintained forever.
Promotion cost saving: with the corporate customer service hotline, the company does not need to worry about not being able to publicize all telephone numbers. With the service, the company only needs to publicize one telephone number to cover all departments.
Automatic telephone information statistics: the system can record and make statistics of the telephone information automatically to enrich the customer database; according to the customer data, the company can release the latest information to the designated customers. With the feedback, the company can formulate a profit center. |
| Business contact telephone number: 58511010-8635 |
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